I repair all kinds of vintage violet ray machines. I currently do not repair solid state devices. The best way to begin, is to use our contact form to explain to us the issue you are experiencing with your violet ray machine. You can also upload a photo of your device. A photo can frequently be very helpful as various makes and models can behave differently. If you would like us to call you back then please include your phone number in your message. Once we have a better picture of what might be ailing your violet ray machine, than we can discuss whether it is in your best interest to ship it to us for repair.